Account and Data Deletion
Last updated: 2026-07-15
Students, parents, or legal guardians may request deletion of a Mr George Nabil - أ/جورج نبيل account.
How to Request Deletion
To request account deletion, please contact us using:
- Email: support@george-nabil.com
- Support contact: +20 12 02525760
Please include:
- Student full name
- Registered student phone number
- Parent or guardian phone number, if available
- A clear request to delete the account
We may contact you to verify your identity before processing the request.
What Will Be Deleted or Anonymized
After verifying and approving the request, we will delete or anonymize personal information associated with the account where possible, including:
- Student profile information
- Parent or guardian contact details
- Login access
- Device tokens
- Notification tokens
- Homework submissions, where deletion is technically available
- Progress records, where deletion is technically available
- App/session identifiers, where deletion is technically available
What May Be Retained
Some information may be retained where necessary for:
- Legal obligations
- Accounting records
- Payment and wallet records
- Fraud prevention
- Security and abuse prevention
- Dispute resolution
- Protecting course content from unauthorized sharing
For example, we may retain limited payment records, wallet records, anti-piracy records, or security logs for a limited period where needed.
Effect of Account Deletion
Deleting an account may permanently remove access to:
- Courses
- Videos
- Homework
- Exams
- Results
- Reports
- Wallet records
- Notifications
- Subscriptions
Processing Time
We aim to review deletion requests within 30 business days after receiving enough information to verify the account.
For questions, contact: